faq

FREQUENTLY ASKED QUESTIONS

What’s the right size for my kids?

Selecting the right size for your kids is very easy when you follow the size chart below. The best way to find the right size is to measure their height from head to toe, in a straight position. Then, measure their weight and compare to our chart. Our PJs are designed to fit snugly for your child's safety. We use a 100% Cotton rib that is soft and comfy, with a snug-fit and a nice stretch.

Do you use fire retardant chemicals on your garments?

No. Our PJs are free of harmful fire retardant chemicals. Our PJs are designed to fit snugly for your child's safety. Loose-fitting garments are more likely to catch fire. Our garments are made in compliance with applicable standards for the flammability of children's sleepwear (CFR 1615 & 1616).

Does our apparel shrink?

Shrinking is a natural response of cotton plant fibers to heat. However, the expected shrinking in our fabrics is minimum, as we use a high quality, 100% Cotton fabric that comes from Peru, which provides one of the finest knits in the world due to its ideal growing conditions. Always follow care instructions provided in the garment. Also see care instructions below.

Care Instructions

Where are your products made?

Our garments are currently made in Venezuela and Peru, at a state-of-the-art facility that embraces safe, lawful, humane, and ethical manufacturing.

How can you offer the same quality as your competition at a lower price?

We effectively source our materials and craftsmanship, and we also work very closely with the design and manufacturing teams to ensure our standard of high quality is met, while constantly looking for process optimization opportunities. After sewing and printing tasks are complete, each individual peace is carefully checked by hand.

What forms of payment do you accept?

Can I cancel/change my order?

We try to do the best to deliver your order quickly. If you need to change your order, please send us an email (support@merucompany.com) with your order number. We will try our best to process the change before shipping, but if the order has already been shipped, you can always return our product using the return label we will send you in response to your email request. Please see our Returns policy for more details.