shipping & returns

We do you currently ship to?

We currently ship to all 50 U.S. states and the United Kingdom (Great Britain and Northern Ireland).

When will I receive my order?

Most orders ship within 1-2 business days.

Shipping to the U.S.: The total estimated shipping time including preparing the order for shipment should be 3-6 business days. Please note that delivery to Alaska and Hawaii may take 10-14 business days.

Shipping to the United Kingdom: The total estimated shipping time including preparing the order for shipment usually is 7 days, but depending on customs may take up to 21 days. Shipping rates will vary based on the weight of the package.

Returns

While we are a design-centric, detail-oriented company, focused on great, high quality products, it is still possible that a garment may be damaged or defective.

We are happy to accept the return of the unused and unwashed garment within 30 days of delivery. Please send us an email (support@merucompany.com) with your order number and the reason for your return. A $6 fee will be deducted from your refund if it a return from US. If the return is from another country, the customer must pay the return shipping on the country where the PJs are shipped. There will be no deductions for defective/damaged products or for shipping errors. Once we receive the unused and unwashed garment, we will process your refund. This will take 2-5 business days.